FAQ
Where is your store/warehouse located?
Our physical address is: 22 Fraser Street, KAJ Park, Unit 8 Booysens, Johannesburg.
Can I collect my order in person (walk-in)?
Yes, you are welcome to visit our warehouse for walk-in purchases. Approximately 90% of all our stock is available off the shelf for immediate collection.
Are your products SABS compliant?
As a safety equipment supplier, we strive to ensure our products meet or exceed the relevant South African National Standards (SANS/SABS) requirements. Please check individual product specifications for specific compliance details.
Do you offer custom safety signs or decals?
Yes, we manufacture and supply custom decals, allowing businesses to create signage specific to their unique compliance or operational needs.
What types of products do you sell?
We offer a wide range of safety products, including: Safety Signs (General, Fire, Hazchem, Mining, Photoluminescent), Fire Equipment (Extinguishers, Fire Blankets), and Road Signs (Temporary and Permanent), PPE (Boots, Conti Suites, Face Masks, Gloves, Vests, Safety Glasses).
Can I change or cancel my order?
You can modify or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible for assistance.
What is your return policy?
We offer a 7-day return policy on most items. If you’re not satisfied with your purchase, you can return it for a full refund or exchange. Please ensure the item is in its original condition.
What payment methods do you accept?
We accept credit cards, EFT and cash payments.
What does Dimple Safety specialise in?
Dimple Safety is a leading South African supplier of various types of Safety Signs, Temporary Road Signs, Construction Signs, Fire Fighting Equipment and high-quality Personal Protective Equipment (PPE).